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cs.CL2026
LongMemEval-V2: Evaluating Long-Term Agent Memory Toward Experienced Colleagues
Di Wu, Zixiang Ji, Asmi Kawatkar +4
Long-term memory is crucial for agents in specialized web environments, where success depends on recalling interface affordances, state dynamics, workflows, and recurring failure m…
cs.CL2026
CustomerSim: Benchmarking and Aligning Multimodal Language Models as Retail User Simulators
Yada Pruksachatkun, Yixin Wan, Xingrun Chen +2
We present CustomerSim, an environment and benchmark to evaluate the extent to which Multimodal Large Language Models (MLLMs) can simulate realistic, persona-driven customer behavi…