2 papers
cs.CV2025
Closed-Circuit Television Data as an Emergent Data Source for Urban Rail Platform Crowding Estimation
Riccardo Fiorista, Awad Abdelhalim, Anson F. Stewart +3
Accurately estimating urban rail platform occupancy can support more informed operational decision-making by transit agencies, particularly during periods of crowding. However, sen…
cs.AI2023
MetRoBERTa: Leveraging Traditional Customer Relationship Management Data to Develop a Transit-Topic-Aware Language Model
Michael Leong, Awad Abdelhalim, Jude Ha +5
Transit riders' feedback provided in ridership surveys, customer relationship management (CRM) channels, and in more recent times, through social media is key for transit agencies…