1 citations · 1 across the 3 of their papers we have counts for
3 papers
cs.AI2026
Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking
Niranjan Kumar M, Balaji Nagarajan, Karthik Nair +2
Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response qua…
math.OC2026
OPTIMUS: Optimization Productivity Tool for Intelligent Management of Utilizable Space
Souvik Bhattacharyya, Nisha Singh, Salman Haider +4
We study department-level retail space optimization, where limited bay capacity must be allocated among planograms (POGs) under business and operational constraints. The problem is…
cs.LG2025★ 1 cited
Causal inference and model explainability analysis of a real world sales dataset
Pranav Gupta, Nithin Surendran
Most major retailers today have multiple divisions focused on various aspects, such as marketing, supply chain, online customer experience, store customer experience, employee prod…