5 citations · 5 across the 5 of their papers we have counts for
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cs.IR2025
Behavioural Effects of Agentic Messaging: A Case Study on a Financial Service Application
Olivier Jeunen, Schaun Wheeler
Marketing and product personalisation provide a prominent and visible use-case for the application of Information Retrieval methods across several business domains. Recently, agent…
cs.AI2025
Agentic Personalisation of Cross-Channel Marketing Experiences
Sami Abboud, Eleanor Hanna, Olivier Jeunen +2
Consumer applications provide ample opportunities to surface and communicate various forms of content to users. From promotional campaigns for new features or subscriptions, to eve…
cs.AI2025★ 5 cited
Procedural Memory Is Not All You Need: Bridging Cognitive Gaps in LLM-Based Agents
Schaun Wheeler, Olivier Jeunen
Large Language Models (LLMs) represent a landmark achievement in Artificial Intelligence (AI), demonstrating unprecedented proficiency in procedural tasks such as text generation,…