12 citations · 27 across the 7 of their papers we have counts for
9 papers
Beyond Riding: Passenger Engagement with Driver Labor through Gamified Interactions
Jane Hsieh, Emmie Regan, Jose Elizalde +1
Modern cities increasingly rely on ridesharing services for on-demand transportation, which offer consumers convenience and mobility across the globe. However, these marketed consu…
Understanding, Challenging, and Demystifying Perceptions of Gig Worker Vulnerabilities
Sander de Jong, Jane Hsieh, Tzu-Sheng Kuo +3
Across service domains, platform-based gig workers often face a wide range of severe yet hidden vulnerabilities, including opaque pay practices, illusions of flexibility, health an…
Exploring Opportunities to Support Novice Visual Artists' Inspiration and Ideation with Generative AI
Cindy Peng, Alice Qian, Linghao Jin +6
Recent generative AI advances present new possibilities for supporting visual art creation, but how such promise might assist novice artists during early-stage processes requires i…
POET: Supporting Prompting Creativity and Personalization with Automated Expansion of Text-to-Image Generation
Evans Xu Han, Alice Qian Zhang, Haiyi Zhu +3
State-of-the-art visual generative AI tools hold immense potential to assist users in the early ideation stages of creative tasks -- offering the ability to generate (rather than s…
Policy alone is probably not the solution: A large-scale experiment on how developers struggle to design meaningful end-user explanations
Nadia Nahar, Zahra Abba Omar, Jacob Tjaden +6
Developers play a central role in determining how machine learning systems are explained in practice, yet they are rarely trained to design explanations for non-technical audiences…
Gig2Gether: Data-sharing to Empower, Unify and Demystify Gig Work
Jane Hsieh, Angie Zhang, Sajel Surati +6
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are expos…
Supporting Gig Worker Needs and Advancing Policy Through Worker-Centered Data-Sharing
Jane Hsieh, Angie Zhang, Mialy Rasetarinera +5
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, w…
PolicyCraft: Supporting Collaborative and Participatory Policy Design through Case-Grounded Deliberation
Tzu-Sheng Kuo, Quan Ze Chen, Amy X. Zhang +3
Community and organizational policies are typically designed in a top-down, centralized fashion, with limited input from impacted stakeholders. This can result in policies that are…
Data Collectives as a means to Improve Accountability, Combat Surveillance and Reduce Inequalities
Jane Hsieh, Angie Zhang, Seyun Kim +7
Platform-based laborers face unprecedented challenges and working conditions that result from algorithmic opacity, insufficient data transparency, and unclear policies and regulati…