288 citations · 331 across the 4 of their papers we have counts for
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cs.HC2024★ 17 cited
How to build trust in answers given by Generative AI for specific, and vague, financial questions
Alex Zarifis, Xusen Cheng
Purpose: Generative artificial intelligence (GenAI) has progressed in its ability and has seen explosive growth in adoption. However, the consumer's perspective on its use, particu…
cs.HC2024★ 7 cited
Collaborative consumption for low and high trust requiring business models: from fare sharing to supporting the elderly and people with disability
Alex Zarifis, Xusen Cheng, Julia Kroenung
This paper offers an overview of collaborative consumption (CC), the related business models (BM), the value added (VA) from the consumer's perspective and the role of trust. CC is…
cs.HC2023★ 19 cited
An Experimental Study of Satisfaction Response: Evaluation of Online Collaborative Learning
Xusen Cheng, Xueyin Wang, Jianqing Huang +1
On the one hand, a growing amount of research discusses support for improving online collaborative learning quality, and many indicators are focused to assess its success. On the o…