3 papers
cs.HC2026
AI Healthcare Chatbots as Information Infrastructure: A Large-Scale Study of User-Reported Breakdowns
Muhammad Hassan, Ramazan Yener, Ece Gumusel +1
AI healthcare chatbots are increasingly used to support health information seeking and self-management, yet their performance and impact on users remains to be studied. This study…
cs.HC2025
Can I Trust This Chatbot? Assessing User Privacy in AI-Healthcare Chatbot Applications
Ramazan Yener, Guan-Hung Chen, Ece Gumusel +1
As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, partic…
cs.CR2025
Multiverse Privacy Theory for Contextual Risks in Complex User-AI Interactions
Ece Gumusel
In an era of increasing interaction with artificial intelligence (AI), users face evolving privacy decisions shaped by complex, uncertain factors. This paper introduces Multiverse…