6 citations · 6 across the 2 of their papers we have counts for
3 papers
Mitigating Bias in Conversations: A Hate Speech Classifier and Debiaser with Prompts
Shaina Raza, Chen Ding, Deval Pandya
Discriminatory language and biases are often present in hate speech during conversations, which usually lead to negative impacts on targeted groups such as those based on race, gen…
MLHOps: Machine Learning for Healthcare Operations
Faiza Khan Khattak, Vallijah Subasri, Amrit Krishnan +4
Machine Learning Health Operations (MLHOps) is the combination of processes for reliable, efficient, usable, and ethical deployment and maintenance of machine learning models in he…
Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support
Stephen Obadinma, Faiza Khan Khattak, Shirley Wang +23
Building Agent Assistants that can help improve customer service support requires inputs from industry users and their customers, as well as knowledge about state-of-the-art Natura…