most citedEmpathy Models and Software Engineering -- A Preliminary Analysis and Taxonomy

1 citations · 1 across the 2 of their papers we have counts for

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cs.SE2024

Enablers and Barriers of Empathy in Software Developer and User Interaction: A Mixed Methods Case Study

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterisin…

cs.SE2023★ 1 cited

Empathy Models and Software Engineering -- A Preliminary Analysis and Taxonomy

Hashini Gunatilake, John Grundy, Ingo Mueller +1

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software d…