1 citations · 1 across the 3 of their papers we have counts for
3 papers
The EmpathiSEr: Development and Validation of Software Engineering Oriented Empathy Scales
Hashini Gunatilake, John Grundy, Rashina Hoda +1
Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empa…
Enablers and Barriers of Empathy in Software Developer and User Interaction: A Mixed Methods Case Study
Hashini Gunatilake, John Grundy, Rashina Hoda +1
Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterisin…
Empathy Models and Software Engineering -- A Preliminary Analysis and Taxonomy
Hashini Gunatilake, John Grundy, Ingo Mueller +1
Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software d…