4 papers
DialogVCS: Robust Natural Language Understanding in Dialogue System Upgrade
Zefan Cai, Xin Zheng, Tianyu Liu +7
In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the…
DialogQAE: N-to-N Question Answer Pair Extraction from Customer Service Chatlog
Xin Zheng, Tianyu Liu, Haoran Meng +6
Harvesting question-answer (QA) pairs from customer service chatlog in the wild is an efficient way to enrich the knowledge base for customer service chatbots in the cold start or…
DialogUSR: Complex Dialogue Utterance Splitting and Reformulation for Multiple Intent Detection
Haoran Meng, Zheng Xin, Tianyu Liu +6
While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUS…
Premise-based Multimodal Reasoning: Conditional Inference on Joint Textual and Visual Clues
Qingxiu Dong, Ziwei Qin, Heming Xia +9
It is a common practice for recent works in vision language cross-modal reasoning to adopt a binary or multi-choice classification formulation taking as input a set of source image…