5 papers
Ethics and Social Responsibility in AI-Assisted Interviewing: An LLM-in-the-Loop Study of AI-Generated Follow-Up Questions
He Zhang, Yueyan Liu, Xin Guan +2
Semi-structured interviews rely on timely, context-sensitive follow-up questions, yet interviewers' cognitive load and limited domain familiarity can constrain probing depth. We re…
Twitch Third-Party Developers' Support Seeking and Provision Practices on Discord
Jie Cai, He Zhang, Yueyan Liu +2
Third-party developers (TPDs) often turn to online communities for support when they can't get immediate responses from the platform. Twitch, as a leading live streaming platform,…
Comparative Analysis of Human vs. AI-powered Support in VRChat Communities on Discord: User Engagement, Response Dynamics and Interaction Patterns
He Zhang, Bumjin Kim, John M. Carroll +1
The integration of AI-driven support systems within online communities has opened new avenues for enhancing user engagement and support efficiency in recent years. This study inves…
The Sense of Misinformation Can Harm Local Community: A Case Study of Community Conflict
Jiyoon Kim, Jie Cai, Srishti Gupta +1
During community decision-making and civic collaboration, conflicts can escalate when people suspect misinformation. We introduce the concept of sense of misinformation as experien…
"My Brother Is a School Principal, Earns About $80,000 Per Year... But When the Kids See Me, 'Wow, Uncle, You Have 1500 Followers on TikTok!'": A Study of Blind TikTokers' Alternative Professional Development Experiences
Yao Lyu, Tawanna Dillahunt, Jiaying Liu +1
One's profession is an essential part of modern life. Traditionally, professional development has been criticized for excluding people with disabilities. People with visual impairm…