2 papers
cs.HC2022
TalkTive: A Conversational Agent Using Backchannels to Engage Older Adults in Neurocognitive Disorders Screening
Zijian Ding, Jiawen Kang, Tinky Oi Ting HO +4
Conversational agents (CAs) have the great potential in mitigating the clinicians' burden in screening for neurocognitive disorders among older adults. It is important, therefore,…
cs.CL2022
User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems
Yang Deng, Wenxuan Zhang, Wai Lam +2
User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on th…