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20222026
most citedUX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library

96 citations · 129 across the 11 of their papers we have counts for

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10 papers · 1 filter

cs.HC2026

From Words to Widgets for Controllable LLM Generation

Chao Zhang, Yiren Liu, Lunyiu Nie +3

Natural language remains the predominant way people interact with large language models (LLMs). However, users often struggle to precisely express and control subjective preference…

cs.HC2025

Perspectra: Choosing Your Experts Enhances Critical Thinking in Multi-Agent Research Ideation

Yiren Liu, Viraj Shah, Sangho Suh +3

Recent advances in multi-agent systems (MAS) enable tools for information search and ideation by assigning personas to agents. However, how users can effectively control, steer, an…

cs.HC2025

YouthSafe: A Youth-Centric Safety Benchmark and Safeguard Model for Large Language Models

Yaman Yu, Yiren Liu, Jacky Zhang +2

Large Language Models (LLMs) are increasingly used by teenagers and young adults in everyday life, ranging from emotional support and creative expression to educational assistance.…

cs.HC2025★ 6 cited

Understanding Generative AI Risks for Youth: A Taxonomy Based on Empirical Data

Yaman Yu, Yiren Liu, Jacky Zhang +2

Generative AI (GAI) is reshaping the way young users engage with technology. This study introduces a taxonomy of risks associated with youth-GAI interactions, derived from an analy…

cs.HC2024

Improving Emotional Support Delivery in Text-Based Community Safety Reporting Using Large Language Models

Yiren Liu, Yerong Li, Ryan Mayfield +1

Emotional support is a crucial aspect of communication between community members and police dispatchers during incident reporting. However, there is a lack of understanding about h…

cs.HC2024★ 1 cited

EvAlignUX: Advancing UX Evaluation through LLM-Supported Metrics Exploration

Qingxiao Zheng, Minrui Chen, Pranav Sharma +4

Evaluating UX in the context of AI's complexity, unpredictability, and generative nature presents unique challenges. How can we support HCI researchers to create comprehensive UX e…

cs.HC2024★ 19 cited

PersonaFlow: Designing LLM-Simulated Expert Perspectives for Enhanced Research Ideation

Yiren Liu, Pranav Sharma, Mehul Jitendra Oswal +2

Generating interdisciplinary research ideas requires diverse domain expertise, but access to timely feedback is often limited by the availability of experts. In this paper, we intr…

cs.HC2023★ 4 cited

CoQuest: Exploring Research Question Co-Creation with an LLM-based Agent

Yiren Liu, Si Chen, Haocong Cheng +5

Developing novel research questions (RQs) often requires extensive literature reviews, especially in interdisciplinary fields. To support RQ development through human-AI co-creatio…

cs.HC2022

Discovering the Hidden Facts of User-Dispatcher Interactions via Text-based Reporting Systems for Community Safety

Yiren Liu, Ryan Mayfield, Yun Huang

Recently, an increasing number of safety organizations in the U.S. have incorporated text-based risk reporting systems to respond to safety incident reports from their community me…

cs.HC2022★ 96 cited

UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library

Qingxiao Zheng, Yiliu Tang, Yiren Liu +2

Early conversational agents (CAs) focused on dyadic human-AI interaction between humans and the CAs, followed by the increasing popularity of polyadic human-AI interaction, in whic…