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cs.SE2024
The Impact of Human Aspects on the Interactions Between Software Developers and End-Users in Software Engineering: A Systematic Literature Review
Hashini Gunatilake, John Grundy, Rashina Hoda +1
Context: Research on human aspects within the field of software engineering (SE) has been steadily gaining prominence in recent years. These human aspects have a significant impact…
cs.SE2024
Enablers and Barriers of Empathy in Software Developer and User Interaction: A Mixed Methods Case Study
Hashini Gunatilake, John Grundy, Rashina Hoda +1
Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterisin…