activity
20222026
most citedEmpathy Models and Software Engineering -- A Preliminary Analysis and Taxonomy

1 citations · 2 across the 9 of their papers we have counts for

collaborators

10 papers

cs.SE2026

AI Policies: Help or Hindrance? A Software Developer's Perspective

Samuel Ferino, Rashina Hoda, John Grundy +2

AI policies introduced by software organisations to mitigate LLM-related risks such as sensitive information leaks and unauthorised usage are not useful if software developers do n…

cs.SE2025

The EmpathiSEr: Development and Validation of Software Engineering Oriented Empathy Scales

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Empathy plays a critical role in software engineering (SE), for instance in situations where developers interpret non-technical users' frustration with system usability or where pr…

cs.SE2025

Manifestations of Empathy in Software Engineering: How, Why, and When It Matters

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Empathy plays a crucial role in software engineering (SE), influencing collaboration, communication, and decision-making. While prior research has highlighted the importance of emp…

cs.SE2025

Empathy Guidelines for Improving Practitioner Well-being & Software Engineering Practices

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introd…

cs.SE2025★ 1 cited

The Role of Empathy in Software Engineering -- A Socio-Technical Grounded Theory

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with divers…

cs.SE2025

What Does a Software Engineer Look Like? Exploring Societal Stereotypes in LLMs

Muneera Bano, Hashini Gunatilake, Rashina Hoda

Large language models (LLMs) have rapidly gained popularity and are being embedded into professional applications due to their capabilities in generating human-like content. Howeve…

cs.SE2024

The Impact of Human Aspects on the Interactions Between Software Developers and End-Users in Software Engineering: A Systematic Literature Review

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Context: Research on human aspects within the field of software engineering (SE) has been steadily gaining prominence in recent years. These human aspects have a significant impact…

cs.SE2024

Enablers and Barriers of Empathy in Software Developer and User Interaction: A Mixed Methods Case Study

Hashini Gunatilake, John Grundy, Rashina Hoda +1

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterisin…

cs.SE2023★ 1 cited

Empathy Models and Software Engineering -- A Preliminary Analysis and Taxonomy

Hashini Gunatilake, John Grundy, Ingo Mueller +1

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software d…

cs.HC2022

An ICT based Solution for Virtual Garment Fitting for Online Market Place: A Review of Related Literature

Hashini Gunatilake, Dulaji Hidellaarachchi, Sandra Perera +2

In this paper, we describe various technologies that are being used in virtual garment fitting and simulation. There, we have focused about the usage of anthropometry in clothing i…