most citedImproving Human-AI Collaboration With Descriptions of AI Behavior

83 citations · 245 across the 6 of their papers we have counts for

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cs.HC2023★ 28 cited

Participation and Division of Labor in User-Driven Algorithm Audits: How Do Everyday Users Work together to Surface Algorithmic Harms?

Rena Li, Sara Kingsley, Chelsea Fan +6

Recent years have witnessed an interesting phenomenon in which users come together to interrogate potentially harmful algorithmic behaviors they encounter in their everyday lives.…

cs.HC2023★ 80 cited

Understanding Frontline Workers' and Unhoused Individuals' Perspectives on AI Used in Homeless Services

Tzu-Sheng Kuo, Hong Shen, Jisoo Geum +4

Recent years have seen growing adoption of AI-based decision-support systems (ADS) in homeless services, yet we know little about stakeholder desires and concerns surrounding their…

cs.HC2023★ 52 cited

Zeno: An Interactive Framework for Behavioral Evaluation of Machine Learning

Ángel Alexander Cabrera, Erica Fu, Donald Bertucci +4

Machine learning models with high accuracy on test data can still produce systematic failures, such as harmful biases and safety issues, when deployed in the real world. To detect…

cs.HC2023★ 83 cited

Improving Human-AI Collaboration With Descriptions of AI Behavior

Ángel Alexander Cabrera, Adam Perer, Jason I. Hong

People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appr…

cs.HC2022★ 1 cited

"Public(s)-in-the-Loop": Facilitating Deliberation of Algorithmic Decisions in Contentious Public Policy Domains

Hong Shen, Ángel Alexander Cabrera, Adam Perer +1

This position paper offers a framework to think about how to better involve human influence in algorithmic decision-making of contentious public policy issues. Drawing from insight…