6 citations · 8 across the 3 of their papers we have counts for
3 papers
cs.AI2023★ 6 cited
Introspective Tips: Large Language Model for In-Context Decision Making
Liting Chen, Lu Wang, Hang Dong +9
The emergence of large language models (LLMs) has substantially influenced natural language processing, demonstrating exceptional results across various tasks. In this study, we em…
cs.SE2023★ 1 cited
Incident-aware Duplicate Ticket Aggregation for Cloud Systems
Jinyang Liu, Shilin He, Zhuangbin Chen +10
In cloud systems, incidents are potential threats to customer satisfaction and business revenue. When customers are affected by incidents, they often request customer support servi…
cs.SE2023★ 1 cited
Recommending Root-Cause and Mitigation Steps for Cloud Incidents using Large Language Models
Toufique Ahmed, Supriyo Ghosh, Chetan Bansal +3
Incident management for cloud services is a complex process involving several steps and has a huge impact on both service health and developer productivity. On-call engineers requi…