61 citations · 97 across the 10 of their papers we have counts for
3 papers · 1 filter
"It didn't feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
Jake Chanenson, Tara Matthews, Sunny Consolvo +7
Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scam…
"There's so much responsibility on users right now:" Expert Advice for Staying Safer From Hate and Harassment
Miranda Wei, Sunny Consolvo, Patrick Gage Kelley +3
Online hate and harassment poses a threat to the digital safety of people globally. In light of this risk, there is a need to equip as many people as possible with advice to stay s…
Practicing Information Sensibility: How Gen Z Engages with Online Information
Amelia Hassoun, Ian Beacock, Sunny Consolvo +3
Assessing the trustworthiness of information online is complicated. Literacy-based paradigms are both widely used to help and widely critiqued. We conducted a study with 35 Gen Zer…