7 citations · 10 across the 5 of their papers we have counts for
4 papers · 1 filter
Ad Text Classification with Transformer-Based Natural Language Processing Methods
Umut Özdil, Büşra Arslan, D. Emre Taşar +2
In this study, a natural language processing-based (NLP-based) method is proposed for the sector-wise automatic classification of ad texts created on online advertising platforms.…
Case Studies on using Natural Language Processing Techniques in Customer Relationship Management Software
Şükrü Ozan
How can a text corpus stored in a customer relationship management (CRM) database be used for data mining and segmentation? In order to answer this question we inherited the state…
Classification of Audio Segments in Call Center Recordings using Convolutional Recurrent Neural Networks
Şükrü Ozan
Detailed statistical analysis of call center recordings is critical in the customer relationship management point of view. With the recent advances in artificial intelligence, many…
Auto-tagging of Short Conversational Sentences using Transformer Methods
D. Emre Taşar, Şükrü Ozan, Umut Özdil +5
The problem of categorizing short speech sentences according to their semantic features with high accuracy is a subject studied in natural language processing. In this study, a dat…