activity
20212025
most citedThe Summary Loop: Learning to Write Abstractive Summaries Without Examples

27 citations · 161 across the 39 of their papers we have counts for

collaborators

40 papers

cs.CL2025

Flipping the Dialogue: Training and Evaluating User Language Models

Tarek Naous, Philippe Laban, Wei Xu +1

Conversations with LMs involve two participants: a human user leading the conversation, and an LM assistant responding to the user's request. To satisfy this specific role, LMs are…

cs.HC2025

Attribution Gradients: Incrementally Unfolding Citations for Critical Examination of Attributed AI Answers

Hita Kambhamettu, Alyssa Hwang, Philippe Laban +1

AI answer engines are a relatively new kind of information search tool: rather than returning a ranked list of documents, they generate an answer to a search question with inline c…

cs.CL2025★ 1 cited

DeepTRACE: Auditing Deep Research AI Systems for Tracking Reliability Across Citations and Evidence

Pranav Narayanan Venkit, Philippe Laban, Yilun Zhou +3

Generative search engines and deep research LLM agents promise trustworthy, source-grounded synthesis, yet users regularly encounter overconfidence, weak sourcing, and confusing ci…

cs.CL2025★ 9 cited

LLMs Get Lost In Multi-Turn Conversation

Philippe Laban, Hiroaki Hayashi, Yingbo Zhou +1

Large Language Models (LLMs) are conversational interfaces. As such, LLMs have the potential to assist their users not only when they can fully specify the task at hand, but also t…

cs.CL2025

AI-Slop to AI-Polish? Aligning Language Models through Edit-Based Writing Rewards and Test-time Computation

Tuhin Chakrabarty, Philippe Laban, Chien-Sheng Wu

AI-generated text is proliferating across domains, from creative writing and journalism to marketing content and scientific articles. Models can follow user-provided instructions t…

cs.CL2025

BingoGuard: LLM Content Moderation Tools with Risk Levels

Fan Yin, Philippe Laban, Xiangyu Peng +7

Malicious content generated by large language models (LLMs) can pose varying degrees of harm. Although existing LLM-based moderators can detect harmful content, they struggle to as…

cs.AI2025

Why Vision Language Models Struggle with Visual Arithmetic? Towards Enhanced Chart and Geometry Understanding

Kung-Hsiang Huang, Can Qin, Haoyi Qiu +4

Vision Language Models (VLMs) have achieved remarkable progress in multimodal tasks, yet they often struggle with visual arithmetic, seemingly simple capabilities like object count…

cs.CL2024

SummExecEdit: A Factual Consistency Benchmark in Summarization with Executable Edits

Onkar Thorat, Philippe Laban, Chien-Sheng Wu

Detecting factual inconsistencies in summarization is critical, yet existing benchmarks lack the necessary challenge and interpretability for robust evaluation. In this paper, we i…

cs.CL2024

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Kung-Hsiang Huang, Akshara Prabhakar, Sidharth Dhawan +6

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM…

cs.CL2024

Do RAG Systems Cover What Matters? Evaluating and Optimizing Responses with Sub-Question Coverage

Kaige Xie, Philippe Laban, Prafulla Kumar Choubey +2

Evaluating retrieval-augmented generation (RAG) systems remains challenging, particularly for open-ended questions that lack definitive answers and require coverage of multiple sub…

cs.IR2024★ 2 cited

Search Engines in an AI Era: The False Promise of Factual and Verifiable Source-Cited Responses

Pranav Narayanan Venkit, Philippe Laban, Yilun Zhou +2

Large Language Model (LLM)-based applications are graduating from research prototypes to products serving millions of users, influencing how people write and consume information. A…

cs.CL2024★ 3 cited

Can AI writing be salvaged? Mitigating Idiosyncrasies and Improving Human-AI Alignment in the Writing Process through Edits

Tuhin Chakrabarty, Philippe Laban, Chien-Sheng Wu

LLM-based applications are helping people write, and LLM-generated text is making its way into social media, journalism, and our classrooms. However, the differences between LLM-ge…

cs.CL2024★ 4 cited

Summary of a Haystack: A Challenge to Long-Context LLMs and RAG Systems

Philippe Laban, Alexander R. Fabbri, Caiming Xiong +1

LLMs and RAG systems are now capable of handling millions of input tokens or more. However, evaluating the output quality of such systems on long-context tasks remains challenging,…

cs.CR2024★ 1 cited

Prompt Leakage effect and defense strategies for multi-turn LLM interactions

Divyansh Agarwal, Alexander R. Fabbri, Ben Risher +3

Prompt leakage poses a compelling security and privacy threat in LLM applications. Leakage of system prompts may compromise intellectual property, and act as adversarial reconnaiss…

cs.CL2024★ 3 cited

MiniCheck: Efficient Fact-Checking of LLMs on Grounding Documents

Liyan Tang, Philippe Laban, Greg Durrett

Recognizing if LLM output can be grounded in evidence is central to many tasks in NLP: retrieval-augmented generation, summarization, document-grounded dialogue, and more. Current…

cs.CL2023★ 2 cited

Are You Sure? Challenging LLMs Leads to Performance Drops in The FlipFlop Experiment

Philippe Laban, Lidiya Murakhovs'ka, Caiming Xiong +1

The interactive nature of Large Language Models (LLMs) theoretically allows models to refine and improve their answers, yet systematic analysis of the multi-turn behavior of LLMs r…

cs.CL2023

Salespeople vs SalesBot: Exploring the Role of Educational Value in Conversational Recommender Systems

Lidiya Murakhovs'ka, Philippe Laban, Tian Xie +2

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook use…

cs.CL2023

Automatic and Human-AI Interactive Text Generation

Yao Dou, Philippe Laban, Claire Gardent +1

In this tutorial, we focus on text-to-text generation, a class of natural language generation (NLG) tasks, that takes a piece of text as input and then generates a revision that is…

cs.CL2023★ 2 cited

Beyond the Chat: Executable and Verifiable Text-Editing with LLMs

Philippe Laban, Jesse Vig, Marti A. Hearst +2

Conversational interfaces powered by Large Language Models (LLMs) have recently become a popular way to obtain feedback during document editing. However, standard chat-based conver…

cs.CL2023★ 4 cited

XGen-7B Technical Report

Erik Nijkamp, Tian Xie, Hiroaki Hayashi +22

Large Language Models (LLMs) have become ubiquitous across various domains, transforming the way we interact with information and conduct research. However, most high-performing LL…

cs.CL2023★ 9 cited

Art or Artifice? Large Language Models and the False Promise of Creativity

Tuhin Chakrabarty, Philippe Laban, Divyansh Agarwal +2

Researchers have argued that large language models (LLMs) exhibit high-quality writing capabilities from blogs to stories. However, evaluating objectively the creativity of a piece…

cs.CL2023★ 1 cited

Embrace Divergence for Richer Insights: A Multi-document Summarization Benchmark and a Case Study on Summarizing Diverse Information from News Articles

Kung-Hsiang Huang, Philippe Laban, Alexander R. Fabbri +4

Previous research in multi-document news summarization has typically concentrated on collating information that all sources agree upon. However, the summarization of diverse inform…

cs.HC2023★ 14 cited

Next Steps for Human-Centered Generative AI: A Technical Perspective

Xiang 'Anthony' Chen, Jeff Burke, Ruofei Du +8

Through iterative, cross-disciplinary discussions, we define and propose next-steps for Human-centered Generative AI (HGAI). We contribute a comprehensive research agenda that lays…

cs.CL2023★ 1 cited

Did You Read the Instructions? Rethinking the Effectiveness of Task Definitions in Instruction Learning

Fan Yin, Jesse Vig, Philippe Laban +3

Large language models (LLMs) have shown impressive performance in following natural language instructions to solve unseen tasks. However, it remains unclear whether models truly un…