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20212025
most citedReport from the NSF Future Directions Workshop on Automatic Evaluation of Dialog: Research Directions and Challenges

24 citations · 69 across the 20 of their papers we have counts for

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Showing 2022Show all

6 papers · 1 filter

cs.CL2022

PoE: a Panel of Experts for Generalized Automatic Dialogue Assessment

Chen Zhang, Luis Fernando D'Haro, Qiquan Zhang +2

Chatbots are expected to be knowledgeable across multiple domains, e.g. for daily chit-chat, exchange of information, and grounding in emotional situations. To effectively measure…

cs.CL2022

FineD-Eval: Fine-grained Automatic Dialogue-Level Evaluation

Chen Zhang, Luis Fernando D'Haro, Qiquan Zhang +2

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation…

cs.CL2022★ 10 cited

A Focused Study on Sequence Length for Dialogue Summarization

Bin Wang, Chen Zhang, Chengwei Wei +1

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and pe…

cs.CL2022

Analyzing and Evaluating Faithfulness in Dialogue Summarization

Bin Wang, Chen Zhang, Yan Zhang +2

Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications.…

cs.CL2022★ 24 cited

Report from the NSF Future Directions Workshop on Automatic Evaluation of Dialog: Research Directions and Challenges

Shikib Mehri, Jinho Choi, Luis Fernando D'Haro +13

This is a report on the NSF Future Directions Workshop on Automatic Evaluation of Dialog. The workshop explored the current state of the art along with its limitations and suggeste…

cs.CL2022★ 8 cited

MDD-Eval: Self-Training on Augmented Data for Multi-Domain Dialogue Evaluation

Chen Zhang, Luis Fernando D'Haro, Thomas Friedrichs +1

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure…