2 papers
cs.CL2025
The Muddy Waters of Modeling Empathy in Language: The Practical Impacts of Theoretical Constructs
Allison Lahnala, Charles Welch, David Jurgens +1
Conceptual operationalizations of empathy in NLP are varied, with some having specific behaviors and properties, while others are more abstract. How these variations relate to one…
cs.CL2023
Challenges of GPT-3-based Conversational Agents for Healthcare
Fabian Lechner, Allison Lahnala, Charles Welch +1
The potential to provide patients with faster information access while allowing medical specialists to concentrate on critical tasks makes medical domain dialog agents appealing. H…