3 citations · 5 across the 5 of their papers we have counts for
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UX Challenges in Implementing an Interactive B2B Customer Segmentation Tool
Muhammad Raees, Vassilis-Javed Khan, Konstantinos Papangelis
In our effort to implement an interactive customer segmentation tool for a global manufacturing company, we identified user experience (UX) challenges with technical implications.…
From Explainable to Interactive AI: A Literature Review on Current Trends in Human-AI Interaction
Muhammad Raees, Inge Meijerink, Ioanna Lykourentzou +2
AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involvi…
Self-Organizing Teams in Online Work Settings
Ioanna Lykourentzou, Federica Lucia Vinella, Faez Ahmed +4
As the volume and complexity of distributed online work increases, the collaboration among people who have never worked together in the past is becoming increasingly necessary. Rec…