9 citations · 11 across the 2 of their papers we have counts for
3 papers
cs.LG2021★ 2 cited
Learning Slice-Aware Representations with Mixture of Attentions
Cheng Wang, Sungjin Lee, Sunghyun Park +3
Real-world machine learning systems are achieving remarkable performance in terms of coarse-grained metrics like overall accuracy and F-1 score. However, model improvement and deve…
cs.CL2021★ 9 cited
Neural model robustness for skill routing in large-scale conversational AI systems: A design choice exploration
Han Li, Sunghyun Park, Aswarth Dara +5
Current state-of-the-art large-scale conversational AI or intelligent digital assistant systems in industry comprises a set of components such as Automatic Speech Recognition (ASR)…
cs.CL2020
A scalable framework for learning from implicit user feedback to improve natural language understanding in large-scale conversational AI systems
Sunghyun Park, Han Li, Ameen Patel +5
Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding…