5 citations · 8 across the 9 of their papers we have counts for
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cs.CL2018★ 5 cited
Automatic Data Expansion for Customer-care Spoken Language Understanding
Shahab Jalalvand, Andrej Ljolje, Srinivas Bangalore
Spoken language understanding (SLU) systems are widely used in handling of customer-care calls.A traditional SLU system consists of an acoustic model (AM) and a language model (LM)…
cs.CL2018
Bootstrapping Multilingual Intent Models via Machine Translation for Dialog Automation
Nicholas Ruiz, Srinivas Bangalore, John Chen
With the resurgence of chat-based dialog systems in consumer and enterprise applications, there has been much success in developing data-driven and rule-based natural language mode…