154 citations · 225 across the 5 of their papers we have counts for
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cmp-lg1996
Dialogos: a Robust System for Human-Machine Spoken Dialogue on the Telephone
Dario Albesano, Paolo Baggia, Morena Danieli +3
This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexp…
cmp-lg1996★ 154 cited
Metrics for Evaluating Dialogue Strategies in a Spoken Language System
Morena Danieli, Elisabetta Gerbino
In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we…