154 citations · 225 across the 5 of their papers we have counts for
5 papers
Annotating and Modeling Empathy in Spoken Conversations
Firoj Alam, Morena Danieli, Giuseppe Riccardi
Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an op…
On the use of expectations for detecting and repairing human-machine miscommunication
Morena Danieli
In this paper I describe how miscommunication problems are dealt with in the spoken language system DIALOGOS. The dialogue module of the system exploits dialogic expectations in a…
Contextual Information and Specific Language Models for Spoken Language Understanding
Paolo Baggia, Morena Danieli, Elisabetta Gerbino +2
In this paper we explain how contextual expectations are generated and used in the task-oriented spoken language understanding system Dialogos. The hard task of recognizing spontan…
Dialogos: a Robust System for Human-Machine Spoken Dialogue on the Telephone
Dario Albesano, Paolo Baggia, Morena Danieli +3
This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexp…
Metrics for Evaluating Dialogue Strategies in a Spoken Language System
Morena Danieli, Elisabetta Gerbino
In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we…