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cs.SE2025
Scalable and Efficient Large-Scale Log Analysis with LLMs: An IT Software Support Case Study
Pranjal Gupta, Karan Bhukar, Harshit Kumar +3
IT environments typically have logging mechanisms to monitor system health and detect issues. However, the huge volume of generated logs makes manual inspection impractical, highli…
cs.AI2025★ 1 cited
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks
Saurabh Jha, Rohan Arora, Yuji Watanabe +40
Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a…