2 citations · 5 across the 10 of their papers we have counts for
10 papers
NOVAID: Natural-language Observability Visualization Assistant for ITOps Dashboard Widget Generation
Pratik Mishra, Caner Gözübüyük, Seema Nagar +3
Manual creation of IT monitoring dashboard widgets is slow, error-prone, and a barrier for both novice and expert users. We present NOVAID, an interactive chatbot that leverages La…
Scalable and Efficient Large-Scale Log Analysis with LLMs: An IT Software Support Case Study
Pranjal Gupta, Karan Bhukar, Harshit Kumar +3
IT environments typically have logging mechanisms to monitor system health and detect issues. However, the huge volume of generated logs makes manual inspection impractical, highli…
ITBench: Evaluating AI Agents across Diverse Real-World IT Automation Tasks
Saurabh Jha, Rohan Arora, Yuji Watanabe +40
Realizing the vision of using AI agents to automate critical IT tasks depends on the ability to measure and understand effectiveness of proposed solutions. We introduce ITBench, a…
ScriptSmith: A Unified LLM Framework for Enhancing IT Operations via Automated Bash Script Generation, Assessment, and Refinement
Oishik Chatterjee, Pooja Aggarwal, Suranjana Samanta +8
In the rapidly evolving landscape of site reliability engineering (SRE), the demand for efficient and effective solutions to manage and resolve issues in site and cloud application…
CodeSift: An LLM-Based Reference-Less Framework for Automatic Code Validation
Pooja Aggarwal, Oishik Chatterjee, Ting Dai +4
The advent of large language models (LLMs) has greatly facilitated code generation, but ensuring the functional correctness of generated code remains a challenge. Traditional valid…
AutoMixer for Improved Multivariate Time-Series Forecasting on Business and IT Observability Data
Santosh Palaskar, Vijay Ekambaram, Arindam Jati +11
The efficiency of business processes relies on business key performance indicators (Biz-KPIs), that can be negatively impacted by IT failures. Business and IT Observability (BizITO…
Learning Representations on Logs for AIOps
Pranjal Gupta, Harshit Kumar, Debanjana Kar +3
AI for IT Operations (AIOps) is a powerful platform that Site Reliability Engineers (SREs) use to automate and streamline operational workflows with minimal human intervention. Aut…
Picking Pearl From Seabed: Extracting Artefacts from Noisy Issue Triaging Collaborative Conversations for Hybrid Cloud Services
Amar Prakash Azad, Supriyo Ghosh, Ajay Gupta +2
Site Reliability Engineers (SREs) play a key role in issue identification and resolution. After an issue is reported, SREs come together in a virtual room (collaboration platform)…
Carbon to Diamond: An Incident Remediation Assistant System From Site Reliability Engineers' Conversations in Hybrid Cloud Operations
Suranjana Samanta, Ajay Gupta, Prateeti Mohapatra +1
Conversational channels are changing the landscape of hybrid cloud service management. These channels are becoming important avenues for Site Reliability Engineers (SREs) %Subject…
Using Semantic Role Knowledge for Relevance Ranking of Key Phrases in Documents: An Unsupervised Approach
Prateeti Mohapatra, Neelamadhav Gantayat, Gargi B. Dasgupta
In this paper, we investigate the integration of sentence position and semantic role of words in a PageRank system to build a key phrase ranking method. We present the evaluation r…