2 papers
cs.CL2021
A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis
Jiawei Liu, Kaisong Song, Yangyang Kang +5
Chatbot is increasingly thriving in different domains, however, because of unexpected discourse complexity and training data sparseness, its potential distrust hatches vital appreh…
cs.CL2019
Detect Camouflaged Spam Content via StoneSkipping: Graph and Text Joint Embedding for Chinese Character Variation Representation
Zhuoren Jiang, Zhe Gao, Guoxiu He +5
The task of Chinese text spam detection is very challenging due to both glyph and phonetic variations of Chinese characters. This paper proposes a novel framework to jointly model…