3 citations · 7 across the 6 of their papers we have counts for
8 papers
An Analytical Multiple Criteria Framework for Temporal and Dynamic Business-to-Business Customer Segmentation in Manufacturing
Muhammad Raees, Konstantinos Papangelis, Vassilis Javed Khan
In sales and marketing, customer segmentation is an important tool for formulating strategies for customer treatment and supply chain management. Most segmentation implementations…
UX Challenges in Implementing an Interactive B2B Customer Segmentation Tool
Muhammad Raees, Vassilis-Javed Khan, Konstantinos Papangelis
In our effort to implement an interactive customer segmentation tool for a global manufacturing company, we identified user experience (UX) challenges with technical implications.…
From Explainable to Interactive AI: A Literature Review on Current Trends in Human-AI Interaction
Muhammad Raees, Inge Meijerink, Ioanna Lykourentzou +2
AI systems are increasingly being adopted across various domains and application areas. With this surge, there is a growing research focus and societal concern for actively involvi…
Pokémon GO to Pokémon STAY: How Covid-19 Affected Pokémon GO Players
John Dunham, Konstantinos Papangelis, Samuli Laato +3
Since its creation, the Location-Based Game (LBG), Pokémon GO, has been embraced by a community of fans across the world. Due to its recency, the impact of COVID-19 on the communit…
Casual and Hardcore Player Traits and Gratifications of Pokémon GO, Harry Potter: Wizards Unite, Ingress
John Dunham, Konstantinos Papangelis, Nicolas LaLone +1
Location-based games (LBG) impose virtual spaces on top of physical locations. Studies have explored LBG from various perspectives. However, a comprehensive study of who these play…
Self-Organizing Teams in Online Work Settings
Ioanna Lykourentzou, Federica Lucia Vinella, Faez Ahmed +4
As the volume and complexity of distributed online work increases, the collaboration among people who have never worked together in the past is becoming increasingly necessary. Rec…