5 citations · 8 across the 2 of their papers we have counts for
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cs.LG2018
Characterizing machine learning process: A maturity framework
Rama Akkiraju, Vibha Sinha, Anbang Xu +5
Academic literature on machine learning modeling fails to address how to make machine learning models work for enterprises. For example, existing machine learning processes cannot…
cs.HC2018
Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media
Tianran Hu, Anbang Xu, Zhe Liu +5
Chatbot has become an important solution to rapidly increasing customer care demands on social media in recent years. However, current work on chatbot for customer care ignores a k…