1 citations · 2 across the 2 of their papers we have counts for
2 papers
cs.LG2019★ 1 cited
Which Channel to Ask My Question? Personalized Customer Service Request Stream Routing using Deep Reinforcement Learning
Zining Liu, Chong Long, Xiaolu Lu +3
Customer services are critical to all companies, as they may directly connect to the brand reputation. Due to a great number of customers, e-commerce companies often employ multipl…
cs.IR2019★ 1 cited
Online Social Media Recommendation over Streams
Xiangmin Zhou, Dong Qin, Xiaolu Lu +2
As one of the most popular services over online communities, the social recommendation has attracted increasing research efforts recently. Among all the recommendation tasks, an im…