72 citations · 103 across the 4 of their papers we have counts for
4 papers
Mining Changes in User Expectation Over Time From Online Reviews
Tianjun Hou, Bernard Yannou, Yann Leroy +1
Customers post online reviews at any time. With the timestamp of online reviews, they can be regarded as a flow of information. With this characteristic, designers can capture the…
Mining customer product reviews for product development: A summarization process
Tianjun Hou, Bernard Yannou, Yann Leroy +1
This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous method…
Assessing the differences between numerical methods, CAD evaluations and real experiments for the assessement of reach envelopes of the human body
Mathieu Delangle, Jean François Petiot, Emilie Poirson
Numerical models and computer-aided modeling software are tools commonly used to assess the accessibility of an environment, based on static human body dimensions. In this paper, t…
Assessing the differences between numerical methods and real experiments for the evaluation of reach envelopes of the human body
Mathieu Delangle, Jean François Petiot, Emilie Poirson
The use of static human body dimensions to assess the human accessibility is an essential part of an ergonomic approach in user-centered design. Assessments of reach capability are…