2 citations · 8 across the 11 of their papers we have counts for
Showing 2020Show all
2 papers · 1 filter
cs.CL2020★ 2 cited
Time to Transfer: Predicting and Evaluating Machine-Human Chatting Handoff
Jiawei Liu, Zhe Gao, Yangyang Kang +5
Is chatbot able to completely replace the human agent? The short answer could be - "it depends...". For some challenging cases, e.g., dialogue's topical spectrum spreads beyond the…
cs.CL2020
Read Beyond the Lines: Understanding the Implied Textual Meaning via a Skim and Intensive Reading Model
Guoxiu He, Zhe Gao, Zhuoren Jiang +4
The nonliteral interpretation of a text is hard to be understood by machine models due to its high context-sensitivity and heavy usage of figurative language. In this study, inspir…