224 citations · 597 across the 10 of their papers we have counts for
5 papers · 1 filter
Rethinking Model Evaluation as Narrowing the Socio-Technical Gap
Q. Vera Liao, Ziang Xiao
The recent development of generative large language models (LLMs) poses new challenges for model evaluation that the research community and industry have been grappling with. While…
Inform the uninformed: Improving Online Informed Consent Reading with an AI-Powered Chatbot
Ziang Xiao, Tiffany Wenting Li, Karrie Karahalios +1
Informed consent is a core cornerstone of ethics in human subject research. Through the informed consent process, participants learn about the study procedure, benefits, risks, and…
Powering an AI Chatbot with Expert Sourcing to Support Credible Health Information Access
Ziang Xiao, Q. Vera Liao, Michelle X. Zhou +2
During a public health crisis like the COVID-19 pandemic, a credible and easy-to-access information portal is highly desirable. It helps with disease prevention, public health plan…
If I Hear You Correctly: Building and Evaluating Interview Chatbots with Active Listening Skills
Ziang Xiao, Michelle X. Zhou, Wenxi Chen +2
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle…
Tell Me About Yourself: Using an AI-Powered Chatbot to Conduct Conversational Surveys with Open-ended Questions
Ziang Xiao, Michelle X. Zhou, Q. Vera Liao +4
The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user…