43 citations · 61 across the 7 of their papers we have counts for
7 papers
IntentDial: An Intent Graph based Multi-Turn Dialogue System with Reasoning Path Visualization
Zengguang Hao, Jie Zhang, Binxia Xu +3
Intent detection and identification from multi-turn dialogue has become a widely explored technique in conversational agents, for example, voice assistants and intelligent customer…
R2D2: Recursive Transformer based on Differentiable Tree for Interpretable Hierarchical Language Modeling
Xiang Hu, Haitao Mi, Zujie Wen +4
Human language understanding operates at multiple levels of granularity (e.g., words, phrases, and sentences) with increasing levels of abstraction that can be hierarchically combi…
Interactive Question Clarification in Dialogue via Reinforcement Learning
Xiang Hu, Zujie Wen, Yafang Wang +2
Coping with ambiguous questions has been a perennial problem in real-world dialogue systems. Although clarification by asking questions is a common form of human interaction, it is…
DAN: Dual-View Representation Learning for Adapting Stance Classifiers to New Domains
Chang Xu, Cecile Paris, Surya Nepal +3
We address the issue of having a limited number of annotations for stance classification in a new domain, by adapting out-of-domain classifiers with domain adaptation. Existing app…
Long Short-Term Sample Distillation
Liang Jiang, Zujie Wen, Zhongping Liang +7
In the past decade, there has been substantial progress at training increasingly deep neural networks. Recent advances within the teacher--student training paradigm have establishe…
Which Channel to Ask My Question? Personalized Customer Service Request Stream Routing using Deep Reinforcement Learning
Zining Liu, Chong Long, Xiaolu Lu +3
Customer services are critical to all companies, as they may directly connect to the brand reputation. Due to a great number of customers, e-commerce companies often employ multipl…
Answering Complex Questions by Joining Multi-Document Evidence with Quasi Knowledge Graphs
Xiaolu Lu, Soumajit Pramanik, Rishiraj Saha Roy +3
Direct answering of questions that involve multiple entities and relations is a challenge for text-based QA. This problem is most pronounced when answers can be found only by joini…