2 citations · 2 across the 14 of their papers we have counts for
6 papers · 1 filter
Erlang Loss Model with Energy Constrained Servers
Elijah Kulikov, Eliezer Fuentes-Quezada, Jamol Pender
In this paper, we study an Erlang-type loss system with energy-constrained servers. Each server is equipped with a finite battery and becomes temporarily unavailable for service wh…
The Amplitude Dynamics of Impulsive Queues
Ruici Gao, Jamol Pender
In this paper, we analyze a multiserver Markovian queue with customer abandonment i.e. the Erlang-A queue uder a novel framework, i.e. the random impulsive differential equations (…
Telehealth Control Policies: Bridging the Gap Between Patients and Doctors
Shuwen Lu, Mark E. Lewis, Jamol Pender
This paper studies a sequential decision-making problem in a two-stage queueing system modeled after operations in CVS MinuteClinics, where nurse practitioners (NPs) oversee patien…
Queues with Rechargeable Servers
Eliezer Fuentes-Quezada, Jamol Pender
We introduce an Erlang-S queue with stochastic server unavailability motivated by charging dynamics in drone delivery systems. Servers enter a charging state after service with…
Balancing Independent and Collaborative Service
Shuwen Lu, Mark E. Lewis, Jamol Pender
We study a two-type server queueing system where flexible Type-I servers, upon their initial interaction with jobs, decide in real time whether to process them independently or in…
Control policies for a two-stage queueing system with parallel and single server options
Shuwen Lu, Jamol Pender, Mark E. Lewis
We study a two-stage tandem service queue attended by two servers. Each job-server pair must complete both service phases together, with the server unable to begin a new job until…