17 citations · 75 across the 33 of their papers we have counts for
4 papers · 1 filter
New Perspectives on the Erlang-A Queue
Andrew Daw, Jamol Pender
The non-stationary Erlang-A queue is a fundamental queueing model that is used to describe the dynamic behavior of large scale multi-server service systems that may experience cust…
A Stochastic Analysis of Bike Sharing Systems
Shuang Tao, Jamol Pender
As more people move back into densely populated cities, bike sharing is emerging as an important mode of urban mobility. In a typical bike sharing system, riders arrive at a statio…
Queues Driven by Hawkes Processes
Andrew Daw, Jamol Pender
Many stochastic systems have arrival processes that exhibit clustering behavior. In these systems, arriving entities influence additional arrivals to occur through self-excitation…
An Asymptotic Analysis of Queues with Delayed Information and Time Varying Arrival Rates
Jamol Pender, Richard H. Rand, Elizabeth Wesson
Understanding how delayed information impacts queueing systems is an important area of research. However, much of the current literature neglects one important feature of many queu…