97 citations · 360 across the 18 of their papers we have counts for
4 papers · 1 filter
Who are CUIs Really For? Representation and Accessibility in the Conversational User Interface Literature
William Seymour, Xiao Zhan, Mark Cote +1
The theme for CUI 2023 is 'designing for inclusive conversation', but who are CUIs really designed for? The field has its roots in computer science, which has a long acknowledged d…
Why Are Conversational Assistants Still Black Boxes? The Case For Transparency
Trung Dong Huynh, William Seymour, Luc Moreau +1
Much has been written about privacy in the context of conversational and voice assistants. Yet, there have been remarkably few developments in terms of the actual privacy offered b…
Predicting Privacy Preferences for Smart Devices as Norms
Marc Serramia, William Seymour, Natalia Criado +1
Smart devices, such as smart speakers, are becoming ubiquitous, and users expect these devices to act in accordance with their preferences. In particular, since these devices gathe…
Legal Obligation and Ethical Best Practice: Towards Meaningful Verbal Consent for Voice Assistants
William Seymour, Mark Cote, Jose Such
To improve user experience, Alexa now allows users to consent to data sharing via voice rather than directing them to the companion smartphone app. While verbal consent mechanisms…