97 citations · 360 across the 18 of their papers we have counts for
17 papers · 1 filter
Respectful Things: Adding Social Intelligence to 'Smart' Devices
Max Van Kleek, William Seymour, Reuben Binns +1
In this paper, we propose that the idea of devices respecting their end-users may serve as a strong design goal for highly personal and intimate smart devices. We ask what respect…
Who are CUIs Really For? Representation and Accessibility in the Conversational User Interface Literature
William Seymour, Xiao Zhan, Mark Cote +1
The theme for CUI 2023 is 'designing for inclusive conversation', but who are CUIs really designed for? The field has its roots in computer science, which has a long acknowledged d…
Why Are Conversational Assistants Still Black Boxes? The Case For Transparency
Trung Dong Huynh, William Seymour, Luc Moreau +1
Much has been written about privacy in the context of conversational and voice assistants. Yet, there have been remarkably few developments in terms of the actual privacy offered b…
Legal Obligation and Ethical Best Practice: Towards Meaningful Verbal Consent for Voice Assistants
William Seymour, Mark Cote, Jose Such
To improve user experience, Alexa now allows users to consent to data sharing via voice rather than directing them to the companion smartphone app. While verbal consent mechanisms…
A Design Philosophy for Agents in the Smart Home
William Seymour
The home is often the most private space in people's lives, and not one in which they expect to be surveilled. However, today's market for smart home devices has quickly evolved to…
Ignorance is Bliss? The Effect of Explanations on Perceptions of Voice Assistants
William Seymour, Jose Such
Voice assistants offer a convenient and hands-free way of accessing computing in the home, but a key problem with speech as an interaction modality is how to scaffold accurate ment…
A Systematic Review of Ethical Concerns with Voice Assistants
William Seymour, Xiao Zhan, Mark Cote +1
Since Siri's release in 2011 there have been a growing number of AI-driven domestic voice assistants that are increasingly being integrated into devices such as smartphones and TVs…
When It's Not Worth the Paper It's Written On: A Provocation on the Certification of Skills in the Alexa and Google Assistant Ecosystems
William Seymour, Mark Cote, Jose Such
The increasing reach and functionality of voice assistants has allowed them to become a general-purpose platform for tasks like playing music, accessing information, and controllin…
Can you meaningfully consent in eight seconds? Identifying Ethical Issues with Verbal Consent for Voice Assistants
William Seymour, Mark Cote, Jose Such
Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companio…
Respect as a Lens for the Design of AI Systems
William Seymour, Max Van Kleek, Reuben Binns +1
Critical examinations of AI systems often apply principles such as fairness, justice, accountability, and safety, which is reflected in AI regulations such as the EU AI Act. Are su…
Consent on the Fly: Developing Ethical Verbal Consent for Voice Assistants
William Seymour, Mark Cote, Jose Such
Determining how voice assistants should broker consent to share data with third party software has proven to be a complex problem. Devices often require users to switch to companio…
Exploring Interactions Between Trust, Anthropomorphism, and Relationship Development in Voice Assistants
William Seymour, Max Van Kleek
Modern conversational agents such as Alexa and Google Assistant represent significant progress in speech recognition, natural language processing, and speech synthesis. But as thes…
Strangers in the Room: Unpacking Perceptions of 'Smartness' and Related Ethical Concerns in the Home
William Seymour, Reuben Binns, Petr Slovak +2
The increasingly widespread use of 'smart' devices has raised multifarious ethical concerns regarding their use in domestic spaces. Previous work examining such ethical dimensions…
Does Siri Have a Soul? Exploring Voice Assistants Through Shinto Design Fictions
William Seymour, Max Van Kleek
It can be difficult to critically reflect on technology that has become part of everyday rituals and routines. To combat this, speculative and fictional approaches have previously…
Informing the Design of Privacy-Empowering Tools for the Connected Home
William Seymour, Martin J. Kraemer, Reuben Binns +1
Connected devices in the home represent a potentially grave new privacy threat due to their unfettered access to the most personal spaces in people's lives. Prior work has shown th…
'I Just Want to Hack Myself to Not Get Distracted': Evaluating Design Interventions for Self-Control on Facebook
Ulrik Lyngs, Kai Lukoff, Petr Slovak +6
Beyond being the world's largest social network, Facebook is for many also one of its greatest sources of digital distraction. For students, problematic use has been associated wit…
Informing The Future of Data Protection in Smart Homes
Martin J Kraemer, William Seymour, Reuben Binns +2
Recent changes to data protection regulation, particularly in Europe, are changing the design landscape for smart devices, requiring new design techniques to ensure that devices ar…