37 citations · 118 across the 7 of their papers we have counts for
3 papers · 1 filter
Trouble on the Horizon: Forecasting the Derailment of Online Conversations as they Develop
Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil
Online discussions often derail into toxic exchanges between participants. Recent efforts mostly focused on detecting antisocial behavior after the fact, by analyzing single commen…
Asking the Right Question: Inferring Advice-Seeking Intentions from Personal Narratives
Liye Fu, Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil
People often share personal narratives in order to seek advice from others. To properly infer the narrator's intention, one needs to apply a certain degree of common sense and soci…
Trajectories of Blocked Community Members: Redemption, Recidivism and Departure
Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil
Community norm violations can impair constructive communication and collaboration online. As a defense mechanism, community moderators often address such transgressions by temporar…