8 citations · 12 across the 4 of their papers we have counts for
4 papers
Online vs Offline: A Comparative Study of First-Party and Third-Party Evaluations of Social Chatbots
Ekaterina Svikhnushina, Pearl Pu
This paper explores the efficacy of online versus offline evaluation methods in assessing conversational chatbots, specifically comparing first-party direct interactions with third…
Approximating Online Human Evaluation of Social Chatbots with Prompting
Ekaterina Svikhnushina, Pearl Pu
As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experie…
Social and Emotional Etiquette of Chatbots: A Qualitative Approach to Understanding User Needs and Expectations
Ekaterina Svikhnushina, Pearl Pu
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that…
A Multi-Turn Emotionally Engaging Dialog Model
Yubo Xie, Ekaterina Svikhnushina, Pearl Pu
Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect informati…