457 citations · 527 across the 3 of their papers we have counts for
8 papers
Mental Workload and Language Production in Non-Native Speaker IPA Interaction
Yunhan Wu, Justin Edwards, Orla Cooney +5
Through proliferation on smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. Yet, due to linguistic coverage and…
See what I'm saying? Comparing Intelligent Personal Assistant use for Native and Non-Native Language Speakers
Yunhan Wu, Daniel Rough, Anna Bleakley +5
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hin…
Quantifying the Impact of Making and Breaking Interface Habits
Diego Garaialde, Christopher P. Bowers, Charlie Pinder +4
The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines o…
Mapping Perceptions of Humanness in Speech-Based Intelligent Personal Assistant Interaction
Philip R. Doyle, Justin Edwards, Odile Dumbleton +2
Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfa…
Multitasking with Alexa Multitasking with Alexa: How Using Intelligent Personal Assistants Impacts Language-based Primary Task Performance
Justin Edwards, He Liu, Tianyu Zhou +4
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where prim…
Lessons from Oz: Design Guidelines for Automotive Conversational User Interfaces
David R. Large, Gary Burnett, Leigh Clark
This paper draws from literature and our experience of conducting Wizard-of-Oz (WoZ) studies using natural language, conversational user interfaces (CUIs) in the automotive domain.…