457 citations · 1.1k across the 19 of their papers we have counts for
19 papers
Cross-Cultural Validation of Partner Models for Voice User Interfaces
Katie Seaborn, Iona Gessinger, Suzuka Yoshida +2
Recent research has begun to assess people's perceptions of voice user interfaces (VUIs) as dialogue partners, termed partner models. Current self-report measures are only availabl…
Comparing Perceptions of Static and Adaptive Proactive Speech Agents
Justin Edwards, Philip R. Doyle, Holly P. Branigan +1
A growing literature on speech interruptions describes how people interrupt one another with speech, but these behaviours have not yet been implemented in the design of artificial…
Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent Users
Thomas Mildner, Orla Cooney, Anna-Maria Meck +9
Advances in natural language processing and understanding have led to a rapid growth in the popularity of conversational user interfaces (CUIs). While CUIs introduce novel benefits…
The Partner Modelling Questionnaire: A validated self-report measure of perceptions toward machines as dialogue partners
Philip R. Doyle, Iona Gessinger, Justin Edwards +7
Recent work has looked to understand user perceptions of speech agent capabilities as dialogue partners (termed partner models), and how this affects user interaction. Yet, current…
Defending Against the Dark Arts: Recognising Dark Patterns in Social Media
Thomas Mildner, Merle Freye, Gian-Luca Savino +3
Interest in unethical user interfaces has grown in HCI over recent years, with researchers identifying malicious design strategies referred to as ''dark patterns''. While such stra…
About Engaging and Governing Strategies: A Thematic Analysis of Dark Patterns in Social Networking Services
Thomas Mildner, Gian-Luca Savino, Philip R. Doyle +2
Research in HCI has shown a growing interest in unethical design practices across numerous domains, often referred to as ``dark patterns''. There is, however, a gap in related lite…
Rules Of Engagement: Levelling Up To Combat Unethical CUI Design
Thomas Mildner, Philip Doyle, Gian-Luca Savino +1
While a central goal of HCI has always been to create and develop interfaces that are easy to use, a deeper focus has been set more recently on designing interfaces more ethically.…
Embrace your incompetence! Designing appropriate CUI communication through an ecological approach
Sophie Becker, Philip Doyle, Justin Edwards
People form impressions of their dialogue partners, be they other people or machines, based on cues drawn from their communicative style. Recent work has suggested that the gulf be…
CUI @ Auto-UI: Exploring the Fortunate and Unfortunate Futures of Conversational Automotive User Interfaces
Justin Edwards, Philipp Wintersberger, Leigh Clark +6
This work aims to connect the Automotive User Interfaces (Auto-UI) and Conversational User Interfaces (CUI) communities through discussion of their shared view of the future of aut…
Bridging Social Distance During Social Distancing: Exploring Social Talk and Remote Collegiality in Video Conferencing
Anna Bleakley, Daniel Rough, Justin Edwards +6
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use…
What Do We See in Them? Identifying Dimensions of Partner Models for Speech Interfaces Using a Psycholexical Approach
Philip R Doyle, Leigh Clark, Benjamin R Cowan
Perceptions of system competence and communicative ability, termed partner models, play a significant role in speech interface interaction. Yet we do not know what the core dimensi…
Mental Workload and Language Production in Non-Native Speaker IPA Interaction
Yunhan Wu, Justin Edwards, Orla Cooney +5
Through proliferation on smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. Yet, due to linguistic coverage and…
See what I'm saying? Comparing Intelligent Personal Assistant use for Native and Non-Native Language Speakers
Yunhan Wu, Daniel Rough, Anna Bleakley +5
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hin…
Transparency in Language Generation: Levels of Automation
Justin Edwards, Allison Perrone, Philip R. Doyle
Language models and conversational systems are growing increasingly advanced, creating outputs that may be mistaken for humans. Consumers may thus be misled by advertising, media r…
Mapping Perceptions of Humanness in Speech-Based Intelligent Personal Assistant Interaction
Philip R. Doyle, Justin Edwards, Odile Dumbleton +2
Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfa…
Multitasking with Alexa Multitasking with Alexa: How Using Intelligent Personal Assistants Impacts Language-based Primary Task Performance
Justin Edwards, He Liu, Tianyu Zhou +4
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where prim…
What's in an accent? The impact of accented synthetic speech on lexical choice in human-machine dialogue
Benjamin R. Cowan, Philip Doyle, Justin Edwards +5
The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence our language choices. Although similar processes may…
What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents
Leigh Clark, Nadia Pantidi, Orla Cooney +8
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…
The State of Speech in HCI: Trends, Themes and Challenges
Leigh Clark, Phillip Doyle, Diego Garaialde +7
Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfac…