457 citations · 1.1k across the 18 of their papers we have counts for
20 papers
The Partner Modelling Questionnaire: A validated self-report measure of perceptions toward machines as dialogue partners
Philip R. Doyle, Iona Gessinger, Justin Edwards +7
Recent work has looked to understand user perceptions of speech agent capabilities as dialogue partners (termed partner models), and how this affects user interaction. Yet, current…
Defending Against the Dark Arts: Recognising Dark Patterns in Social Media
Thomas Mildner, Merle Freye, Gian-Luca Savino +3
Interest in unethical user interfaces has grown in HCI over recent years, with researchers identifying malicious design strategies referred to as ''dark patterns''. While such stra…
About Engaging and Governing Strategies: A Thematic Analysis of Dark Patterns in Social Networking Services
Thomas Mildner, Gian-Luca Savino, Philip R. Doyle +2
Research in HCI has shown a growing interest in unethical design practices across numerous domains, often referred to as ``dark patterns''. There is, however, a gap in related lite…
Bilingual by default: Voice Assistants and the role of code-switching in creating a bilingual user experience
Helin Cihan, Yunhan Wu, Paola Peña +2
Conversational User Interfaces such as Voice Assistants are hugely popular. Yet they are designed to be monolingual by default, lacking support for, or sensitivity to, the bilingua…
An Empirical Study of Topic Transition in Dialogue
Mayank Soni, Brendan Spillane, Emer Gilmartin +3
Transitioning between topics is a natural component of human-human dialog. Although topic transition has been studied in dialogue for decades, only a handful of corpora based studi…
CUI @ Auto-UI: Exploring the Fortunate and Unfortunate Futures of Conversational Automotive User Interfaces
Justin Edwards, Philipp Wintersberger, Leigh Clark +6
This work aims to connect the Automotive User Interfaces (Auto-UI) and Conversational User Interfaces (CUI) communities through discussion of their shared view of the future of aut…
Bridging Social Distance During Social Distancing: Exploring Social Talk and Remote Collegiality in Video Conferencing
Anna Bleakley, Daniel Rough, Justin Edwards +6
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use…
Enhancing Self-Disclosure In Neural Dialog Models By Candidate Re-ranking
Mayank Soni, Benjamin Cowan, Vincent Wade
Neural language modelling has progressed the state-of-the-art in different downstream Natural Language Processing (NLP) tasks. One such area is of open-domain dialog modelling, neu…
Eliciting Spoken Interruptions to Inform Proactive Speech Agent Design
Justin Edwards, Christian Janssen, Sandy Gould +1
Current speech agent interactions are typically user-initiated, limiting the interactions they can deliver. Future functionality will require agents to be proactive, sometimes inte…
Eliciting and Analysing Users' Envisioned Dialogues with Perfect Voice Assistants
Sarah Theres Völkel, Daniel Buschek, Malin Eiband +2
We present a dialogue elicitation study to assess how users envision conversations with a perfect voice assistant (VA). In an online survey, N=205 participants were prompted with e…
What Do We See in Them? Identifying Dimensions of Partner Models for Speech Interfaces Using a Psycholexical Approach
Philip R Doyle, Leigh Clark, Benjamin R Cowan
Perceptions of system competence and communicative ability, termed partner models, play a significant role in speech interface interaction. Yet we do not know what the core dimensi…
Finally a Case for Collaborative VR?: The Need to Design for Remote Multi-Party Conversations
Anna Bleakley, Vincent Wade, Benjamin R. Cowan
Amid current social distancing measures requiring people to work from home, there has been renewed interest on how to effectively converse and collaborate remotely utilizing curren…
Mental Workload and Language Production in Non-Native Speaker IPA Interaction
Yunhan Wu, Justin Edwards, Orla Cooney +5
Through proliferation on smartphones and smart speakers, intelligent personal assistants (IPAs) have made speech a common interaction modality. Yet, due to linguistic coverage and…
See what I'm saying? Comparing Intelligent Personal Assistant use for Native and Non-Native Language Speakers
Yunhan Wu, Daniel Rough, Anna Bleakley +5
Limited linguistic coverage for Intelligent Personal Assistants (IPAs) means that many interact in a non-native language. Yet we know little about how IPAs currently support or hin…
Quantifying the Impact of Making and Breaking Interface Habits
Diego Garaialde, Christopher P. Bowers, Charlie Pinder +4
The frequency with which people interact with technology means that users may develop interface habits, i.e. fast, automatic responses to stable interface cues. Design guidelines o…
Mapping Perceptions of Humanness in Speech-Based Intelligent Personal Assistant Interaction
Philip R. Doyle, Justin Edwards, Odile Dumbleton +2
Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfa…
Multitasking with Alexa Multitasking with Alexa: How Using Intelligent Personal Assistants Impacts Language-based Primary Task Performance
Justin Edwards, He Liu, Tianyu Zhou +4
Intelligent personal assistants (IPAs) are supposed to help us multitask. Yet the impact of IPA use on multitasking is not clearly quantified, particularly in situations where prim…
What's in an accent? The impact of accented synthetic speech on lexical choice in human-machine dialogue
Benjamin R. Cowan, Philip Doyle, Justin Edwards +5
The assumptions we make about a dialogue partner's knowledge and communicative ability (i.e. our partner models) can influence our language choices. Although similar processes may…
What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents
Leigh Clark, Nadia Pantidi, Orla Cooney +8
Conversational agents promise conversational interaction but fail to deliver. Efforts often emulate functional rules from human speech, without considering key characteristics that…
The State of Speech in HCI: Trends, Themes and Challenges
Leigh Clark, Phillip Doyle, Diego Garaialde +7
Speech interfaces are growing in popularity. Through a review of 68 research papers this work maps the trends, themes, findings and methods of empirical research on speech interfac…