978 citations · 1.7k across the 38 of their papers we have counts for
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cs.HC2024★ 3 cited
Reading Users' Minds from What They Say: An Investigation into LLM-based Empathic Mental Inference
Qihao Zhu, Leah Chong, Maria Yang +1
In human-centered design, developing a comprehensive and in-depth understanding of user experiences, i.e., empathic understanding, is paramount for designing products that truly me…
cs.HC2023★ 2 cited
Toward Artificial Empathy for Human-Centered Design: A Framework
Qihao Zhu, Jianxi Luo
In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-center…