7 citations · 13 across the 2 of their papers we have counts for
2 papers
cs.HC2020★ 7 cited
CareCall: a Call-Based Active Monitoring Dialog Agent for Managing COVID-19 Pandemic
Sang-Woo Lee, Hyunhoon Jung, SukHyun Ko +17
Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 sp…
cs.LG2020★ 6 cited
ClovaCall: Korean Goal-Oriented Dialog Speech Corpus for Automatic Speech Recognition of Contact Centers
Jung-Woo Ha, Kihyun Nam, Jingu Kang +11
Automatic speech recognition (ASR) via call is essential for various applications, including AI for contact center (AICC) services. Despite the advancement of ASR, however, most pu…