activity
20192026
most citedThe Eighth Dialog System Technology Challenge

53 citations · 98 across the 16 of their papers we have counts for

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13 papers · 1 filter

cs.CL2026

Synthesize and Reward -- Reinforcement Learning for Multi-Step Tool Use in Live Environments

Ibrahim Abdelaziz, Asim Munawar, Kinjal Basu +4

Training LLMs to orchestrate multi-step tool calls is held back by three coupled obstacles: realistic stateful execution environments are costly to build, synthetic training querie…

cs.CL2026

Simulating Complex Multi-Turn Tool Calling Interactions in Stateless Execution Environments

Maxwell Crouse, Ibrahim Abdelaziz, Kshitij Fadnis +6

Synthetic data has proven itself to be a valuable resource for tuning smaller, cost-effective language models to handle the complexities of multi-turn tool calling conversations. W…

cs.CL2025★ 2 cited

MTRAG: A Multi-Turn Conversational Benchmark for Evaluating Retrieval-Augmented Generation Systems

Yannis Katsis, Sara Rosenthal, Kshitij Fadnis +7

Retrieval-augmented generation (RAG) has recently become a very popular task for Large Language Models (LLMs). Evaluating them on multi-turn RAG conversations, where the system is…

cs.CL2024

Reducing the Scope of Language Models

David Yunis, Siyu Huo, Chulaka Gunasekara +1

Large language models (LLMs) are deployed in a wide variety of user-facing applications. Typically, these deployments have some specific purpose, like answering questions grounded…

cs.CL2024★ 2 cited

Multi-Document Grounded Multi-Turn Synthetic Dialog Generation

Young-Suk Lee, Chulaka Gunasekara, Danish Contractor +2

We introduce a technique for multi-document grounded multi-turn synthetic dialog generation that incorporates three main ideas. First, we control the overall dialog flow using taxo…

cs.CL2023

Evaluating Robustness of Dialogue Summarization Models in the Presence of Naturally Occurring Variations

Ankita Gupta, Chulaka Gunasekara, Hui Wan +3

Dialogue summarization task involves summarizing long conversations while preserving the most salient information. Real-life dialogues often involve naturally occurring variations…

cs.CL2023

MISMATCH: Fine-grained Evaluation of Machine-generated Text with Mismatch Error Types

Keerthiram Murugesan, Sarathkrishna Swaminathan, Soham Dan +9

With the growing interest in large language models, the need for evaluating the quality of machine text compared to reference (typically human-generated) text has become focal atte…

cs.CL2023

The Benefits of Bad Advice: Autocontrastive Decoding across Model Layers

Ariel Gera, Roni Friedman, Ofir Arviv +4

Applying language models to natural language processing tasks typically relies on the representations in the final model layer, as intermediate hidden layer representations are pre…

cs.CL2022★ 1 cited

Heuristic-based Inter-training to Improve Few-shot Multi-perspective Dialog Summarization

Benjamin Sznajder, Chulaka Gunasekara, Guy Lev +3

Many organizations require their customer-care agents to manually summarize their conversations with customers. These summaries are vital for decision making purposes of the organi…

cs.CL2021★ 2 cited

Explaining Neural Network Predictions on Sentence Pairs via Learning Word-Group Masks

Hanjie Chen, Song Feng, Jatin Ganhotra +4

Explaining neural network models is important for increasing their trustworthiness in real-world applications. Most existing methods generate post-hoc explanations for neural netwo…

cs.CL2020★ 37 cited

Overview of the Ninth Dialog System Technology Challenge: DSTC9

Chulaka Gunasekara, Seokhwan Kim, Luis Fernando D'Haro +36

This paper introduces the Ninth Dialog System Technology Challenge (DSTC-9). This edition of the DSTC focuses on applying end-to-end dialog technologies for four distinct tasks in…

cs.CL2020

Conversational Document Prediction to Assist Customer Care Agents

Jatin Ganhotra, Haggai Roitman, Doron Cohen +6

A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents th…

cs.CL2019★ 53 cited

The Eighth Dialog System Technology Challenge

Seokhwan Kim, Michel Galley, Chulaka Gunasekara +18

This paper introduces the Eighth Dialog System Technology Challenge. In line with recent challenges, the eighth edition focuses on applying end-to-end dialog technologies in a prag…